Privacy Policy

1. Introduction

ContentCraft AI ("we", "our", or "us") is operated by Mohammed Alsaeed, a sole trader based in Dammam, Saudi Arabia. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at contentcraftsa.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address) via OAuth login
• Business profile information (business name, industry, description, location)
• Brand voice preferences and content generation inputs
• Payment information (processed securely by Paddle — we do not store card details)
• Content you generate using our platform

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI content generation services
• Personalize content generation based on your brand voice settings
• Process payments and manage your subscription
• Send transactional emails (receipts, account notifications)
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve the platform

4. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit (HTTPS/TLS) and at rest. We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

5. Third-Party Services

We use the following third-party services:

• Paddle — Payment processing. Subject to Paddle's Privacy Policy.
• Manus — Platform infrastructure and AI services. Subject to Manus's Privacy Policy.
• Google OAuth — Optional sign-in method. Subject to Google's Privacy Policy.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your content history
• Opt out of non-essential communications

7. Cookies

We use essential session cookies to keep you logged in. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect platform functionality.

8. Contact Us

For any privacy-related questions or requests, please contact us at:
Email: [email protected]
Address: 3708 Al Khawatir, Ar Rawdah, Dammam 32256, Saudi Arabia